Privacy Policy

UPSPLUSBATTERY.CA Privacy Policy

We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. It also details the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

This Privacy Policy applies to the Site. This policy does not necessarily apply to any offline collection of your personal information. Please see below for details.

We are not responsible for the content or privacy practices on any website not operated by UPSPLUSBATTERY.CA, to which the Site links or that links to the Site.

INFORMATION COLLECTION AND USE

1. Information Collection.

We collect information from you in several different ways on this Site. One goal in collecting personal information is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • Help make the Site easier for you to use by not having to enter information more than once.

  • Help you quickly find information, products, and services.

  • Help us create content that is most relevant to you.

  • Alert you to new information, products, and services that we offer.

(a) Registration and Ordering – Before using certain parts of the Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and payment information. Additionally, we may ask for your country of residence and/or your organization’s country of operation for compliance purposes. This information is used for billing, fulfilling orders, communication about your order, and internal marketing. If we encounter an issue with processing your order, we may use your information to contact you.

(b) Email Addresses – You may enter your email address for purposes such as registering for a contest or sweepstakes, signing up for newsletters, or requesting notifications about new products. Participation in contests or sweepstakes is voluntary. We use your information to notify winners and distribute prizes. We may post the names and cities of contest winners on the Site. By entering a contest, you may opt into receiving our newsletter and special offers, as disclosed in the contest rules.

(c) Cookies and Other Technology – Like many sites, we employ cookies and web beacons to enhance user experience, recognize access privileges, and track usage.

  • Cookies are small files stored on your computer’s hard drive. Most browsers accept cookies by default. If you disable cookies, certain features of the Site may not function correctly.

  • Web beacons assist in tracking page visits and advertisement effectiveness.

  • We may use third-party advertising companies to tailor site content and serve ads. These companies may use cookies and web beacons to track user behavior, but they do not link this data to personally identifiable information collected by us.

(d) Log Files – The Site server automatically recognizes your Internet URL, IP address, service provider, and date/time stamps. This data is used for system administration, order verification, and internal marketing.

(e) Age – We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any personal information to us.

(f) Product Reviews – If you choose to submit a product review, we will ask for your email address and geographic location. Your location will be visible to other users, but your email address will remain private.

2. INFORMATION USE AND DISCLOSURE

(a) Internal Use – We use your personal information to process your order and provide customer service. It may also be used to improve the Site, marketing efforts, and general market research.

(b) Communications with You – We will use your personal information to communicate with you regarding the Site, orders, and deliveries. You may also receive promotional emails if you opt-in. You can unsubscribe at any time.

(c) External Use – We do not sell, rent, trade, or license your personal or financial information to third parties, except as follows:

  • We may share information with affiliates under UPSPLUSBATTERY.CA’s control.

  • We use third parties for shipping (e.g., FedEx, UPS) and payment processing. These providers receive necessary personal information to complete transactions.

  • We may disclose information if required by law, court order, or legal process.

  • If we merge, acquire, or are acquired by another company, your personal information may be transferred subject to this Privacy Policy.

  • We may share aggregate, non-personal information with third parties for advertising or analytics purposes.

  • Contest winners’ names and cities may be publicly disclosed.

DATA SECURITY

We implement physical, electronic, and administrative safeguards to secure personal information, including Secure Sockets Layer (SSL) encryption for transactions. While we use industry-standard precautions, 100% security does not exist online or offline.

OPT-OUT/CORRECTIONS

Upon request, we will:

  • Correct or update your personal information.

  • Stop sending marketing emails.

  • Disable your account to prevent future purchases.

  • To make these requests, contact us at:

    Please do not email sensitive information such as credit card details.

OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

Most of our information collection occurs online. However, offline collection may occur, such as via phone orders or faxed requests. We handle offline data securely, using encryption for stored data and restricting access to authorized personnel only.

This Privacy Policy is effective as of the date posted. We reserve the right to update it at any time. Your continued use of the Site constitutes your agreement to any changes.

For questions, contact us at info@upsplusbattery.com or call 438-881-3363.