Shipping policy

Shipping and Local Pickup

Shipping is available across Canada for UPS systems, replacement batteries and related products. See the information below for shipping rates, product availability and local pickup. All prices are in Canadian dollars.

Carrier rates are calculated at checkout from your address and the weight of your order. For orders weighing 68 kg or more, checkout may also show a guaranteed-maximum option. Choose it only if no carrier rate is available; we reduce the charge to the actual carrier cost before shipping.

Product availability and dispatch

Product-page status What it means
In stock Ships in 1 to 2 business days.
Assembled to order The product page shows the dispatch time in business days. If no time is shown, contact us for current timing.
Ships from supplier Ships in 1 to 2 weeks.
Backordered Contact us for the current expected date.

Freight delivery: Heavy products marked “Ships by freight” arrive on a pallet with curbside delivery. See the rate estimate at checkout. The product’s separate availability status tells you when it is expected to be ready to ship.

When an order contains several items, it ships when the slowest item is ready.

An email notification with tracking information is sent to you when your order has shipped.

You can also save on shipping costs by picking up your order at our location. To arrange a local pickup, please give us a call.

5 Rue Goodfellow
Delson QC J5B 1V2
Monday to Friday, by appointment — call 438-881-3363 first

We ship orders via UPS and other carriers. We do not ship to PO boxes; please provide a street address when completing your order.

Have questions, or prefer to order by phone? The UPSPLUSBATTERY customer service team is happy to help.

Call 438-881-3363, Canada's experts for UPS systems and batteries. info@upsplusbattery.com