About this UPS
- Brand: Tripp Lite
- Product Type: Dual Conversion Online UPS
- Manufacturer Part Number: SU12000RT4UHW
- Input Voltage: 110 V AC,220 V AC
- Form Factor: Rack/Tower
- Rack Height: 4U
- Plug/Connector Type: Hardwired
- Product Family: SmartOnline
- Backup/Run Time (Half Load): 20 Minute
- Backup/Run Time (Full Load): 7 Minute
- Load Capacity: 12 kVA/8.40 kW
Marketing Information:
Tripp Lite's SU12000RT4UHW SmartOnline Hot-Swappable Modular Rack/Tower UPS System provides 12,000VA (12kVA) on-line, double-conversion UPS support for server, network and telecommunications equipment. Maintains battery-derived AC output during blackouts with active, full-time power conditioning. Fault-tolerant auto-bypass prevents unexpected service interruptions during overload or internal fault conditions. 4U power module and 4U external battery pack installs in 8 rack spaces (8U). Maintains full-time sine wave output within 3% of selectable 208/120 or 240/120V AC. Corrects brownouts and overvoltages from 65V to 140V (L-N). Detachable hardwire input & output backplate with manual bypass switch enables hot-swap UPS replacement without powering off connected equipment. Expandable runtime with optional external battery packs. Converts raw input from AC to DC, then resynthesizes output power back to perfect sine wave AC output.
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Plug/Connector Type: HardwiredReceptacle Type: HardwiredTransfer Time: 0 nsLoad Capacity: 12 kVA/8.40 kWInput Voltage:
- 110 V AC
- 220 V AC
- SmartOnline SU12000RT4U 12000VA Tower/Rack Mountable UPS
- Detachable hardwire input & output backplate with manual bypass switch
- External 4U battery pack
- 4-post Rackmount Installation Brackets
- PowerAlert Software CD
- USB Cable
- DB9 Cable
Technical specifications
How long it'll keep your equipment up.
Manufacturer-specified runtime at typical loads. Real-world figures depend on battery age, ambient temperature, and load profile.
Need more runtime? This UPS accepts external battery packs (XBPs). Contact us about XBP options →
Estimate based on manufacturer-specified runtime curve. Real-world runtime varies with battery age, ambient temperature, and load profile.
Compatible accessories
Network management cards, rail kits, environmental sensors — verified compatible with this UPS line.
Before you order
How do I know this UPS will run my equipment?
Add up the wattage draw of every device you'll plug in (servers, switches, monitors). The UPS's wattage rating — not VA — is the number that matters. Aim for the UPS to run at 60–70% of capacity at full load: this gives headroom for inrush current and a meaningful runtime margin. Email us your equipment list and we'll size the right UPS within one business hour.
What's covered by the warranty, and how long does it last?
New units carry the full manufacturer warranty registered to you on receipt. The manufacturer handles claims directly via their North American support channel. Refurbished units are covered by our own 1-year UPSPLUSBATTERY warranty handled in-house in Canada.
Can I extend runtime beyond what's shown above?
Many Smart-UPS-class models accept an external battery pack (XBP) connected to the rear battery port. If this UPS shows "Extended Runtime Capable: Yes" in the spec grid above, an XBP is supported. Compatible XBPs and the runtime gain they deliver vary by model — contact us if you don't see the right XBP in our catalogue.

