About this UPS
Tripp Lite by Eaton SmartOnline SUTX20K 20kVA Tower UPS
| UPC | 0037332186737 |
| Tower - 14.30 Minute Stand-by | |
| General Information | |
|---|---|
| Manufacturer: | Tripp Lite by Eaton |
| Manufacturer Part Number: | SUTX20K |
| Manufacturer Website Address: | https://tripplite.eaton.com/ |
| Brand Name: | Tripp Lite by Eaton |
| Product Line: | SmartOnline |
| Product Series: | SUTX |
| Product Model: | SUTX20K |
| Product Name: | SmartOnline SUTX20K 20kVA Tower UPS |
| Marketing Information: | The SUTX20K SmartOnline ® SUTX Series 3-Phase 220/380V, 230/400V or 240/415V 20kVA 20kW On-Line Double-Conversion UPS provides battery backup and AC power protection against power disturbances that can damage electronics or destroy data. It's recommended for critical data center, LAN/WAN and distributed server room applications. |
| Packaged Quantity: | 1 Pack |
| Product Type: | Double Conversion Online UPS | Technical Information |
| Receptacle Type: | Hardwired |
| Phase: | Three Phase |
| Application/Usage: |
|
Power Description |
| Load Capacity (VA): | 20 kVA |
| Waveform Type: |
|
Management |
| Network Management: | SNMP Manageable | Battery Information |
| Backup/Run Time (Full Load): | 14.30 Minute |
| Backup/Run Time (Half Load): | 33.40 Minute | Physical Characteristics |
| Form Factor: | Tower |
| Height: | 55.12" (1400 mm) |
| Width: | 19.29" (490 mm) |
| Depth: | 33.11" (841 mm) |
| Weight (Approximate): | 362.87 kg | Miscellaneous |
| Country of Origin: | China |
Technical specifications
How long it'll keep your equipment up.
Manufacturer-specified runtime at typical loads. Real-world figures depend on battery age, ambient temperature, and load profile.
Need more runtime? This UPS accepts external battery packs (XBPs). Contact us about XBP options →
Estimate based on manufacturer-specified runtime curve. Real-world runtime varies with battery age, ambient temperature, and load profile.
Compatible accessories
Network management cards, rail kits, environmental sensors — verified compatible with this UPS line.
Before you order
How do I know this UPS will run my equipment?
Add up the wattage draw of every device you'll plug in (servers, switches, monitors). The UPS's wattage rating — not VA — is the number that matters. Aim for the UPS to run at 60–70% of capacity at full load: this gives headroom for inrush current and a meaningful runtime margin. Email us your equipment list and we'll size the right UPS within one business hour.
What's covered by the warranty, and how long does it last?
New units carry the full manufacturer warranty registered to you on receipt. The manufacturer handles claims directly via their North American support channel. Refurbished units are covered by our own 1-year UPSPLUSBATTERY warranty handled in-house in Canada.
Can I extend runtime beyond what's shown above?
Many Smart-UPS-class models accept an external battery pack (XBP) connected to the rear battery port. If this UPS shows "Extended Runtime Capable: Yes" in the spec grid above, an XBP is supported. Compatible XBPs and the runtime gain they deliver vary by model — contact us if you don't see the right XBP in our catalogue.

