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Tripp Lite

Tripp Lite by Eaton SmartOnline SUTX20K 20kVA Tower UPS - SUTX20K

Tripp Lite by Eaton SmartOnline SUTX20K 20kVA Tower UPS - SUTX20K

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Items above $10000 are handled by quote so we can confirm availability, freight, and final pricing.

Written reply within 1 business day — no obligation.

Supports extended runtime — add battery packs in your quote

  • Ships from our Canadian warehouse — CAD pricing, no customs
  • New in box — manufacturer warranty applies
  • Purchase orders / Net-30 welcome (B2B & public sector)

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Product details

About this UPS

Tripp Lite by Eaton SmartOnline SUTX20K 20kVA Tower UPS

UPC 0037332186737
Tower - 14.30 Minute Stand-by
General Information
Manufacturer: Tripp Lite by Eaton
Manufacturer Part Number: SUTX20K
Manufacturer Website Address: https://tripplite.eaton.com/
Brand Name: Tripp Lite by Eaton
Product Line: SmartOnline
Product Series: SUTX
Product Model: SUTX20K
Product Name: SmartOnline SUTX20K 20kVA Tower UPS
Marketing Information:

The SUTX20K SmartOnline ® SUTX Series 3-Phase 220/380V, 230/400V or 240/415V 20kVA 20kW On-Line Double-Conversion UPS provides battery backup and AC power protection against power disturbances that can damage electronics or destroy data. It's recommended for critical data center, LAN/WAN and distributed server room applications.

The SUTX20K's Voltage and Frequency Independent (VFI) design allows continuous operation at any supported voltage at either 50 or 60 Hz. Zero transfer time to battery mode ensures no disruption to the attached loads. Automatic and Manual Bypass keeps connected equipment powered, even during overloads and UPS maintenance.

IGBT inverter technology produces output power with 1% total harmonic distortion (THD) to keep connected equipment functioning at its peak. A 3:1 crest factor safely supports a variety of loads, even those with wildly fluctuating power demands.

Managing the SUTX20K is simplified through the multi-language LCD interface, which displays critical operating conditions and diagnostic data, such as battery and load status. Four LEDs indicate bypass, line, battery and fault modes. A serial port allows connection to Tripp Lite's free local shutdown agent. A built-in card slot supports the optional SNMPWEBCARD network management card for network interface and remote monitoring and control.

Packaged Quantity: 1 Pack
Product Type: Double Conversion Online UPS
Technical Information
Receptacle Type: Hardwired
Phase: Three Phase
Application/Usage:
  • Datacenter
  • Server Room
Power Description
Load Capacity (VA): 20 kVA
Waveform Type:
  • Sine Wave
  • Pure Sine Wave
Management
Network Management: SNMP Manageable
Battery Information
Backup/Run Time (Full Load): 14.30 Minute
Backup/Run Time (Half Load): 33.40 Minute
Physical Characteristics
Form Factor: Tower
Height: 55.12" (1400 mm)
Width: 19.29" (490 mm)
Depth: 33.11" (841 mm)
Weight (Approximate): 362.87 kg
Miscellaneous
Country of Origin: China
Specifications

Technical specifications

Power
VA Rating
20000VA
Wattage
20000W
Topology
Online Double-Conversion
Waveform
Pure Sine Wave
Input
Input Voltage
Hardwired
Output
Output Voltage
Hardwired
Features
Form Factor
Tower
Connectivity
["RS-232 Serial""SNMP (via Network Management Card)""HTTP/Web Management"]
Extended Runtime Capable
true
Condition
New
Dimensions
1400 × 490 × 841 mm (55.12 × 19.29 × 33.11 in)
Weight
362.87kg
Backup runtime

How long it'll keep your equipment up.

Manufacturer-specified runtime at typical loads. Real-world figures depend on battery age, ambient temperature, and load profile.

Half load (10000 W) 7.0 min
Full load (20000 W) 14.3 min

Need more runtime? This UPS accepts external battery packs (XBPs). Contact us about XBP options →

W
Estimated runtime min

Estimate based on manufacturer-specified runtime curve. Real-world runtime varies with battery age, ambient temperature, and load profile.

Add-ons

Compatible accessories

Network management cards, rail kits, environmental sensors — verified compatible with this UPS line.

Shipped across Canada
Shipped from our Canadian warehouse. See shipping policy for rates and timing.
Manufacturer-backed
New UPS units carry the full manufacturer warranty registered to you on receipt.
14 years in business
UPSPLUSBATTERY has supplied Canadian UPS systems since 2012.
Sizing & install help
Email your load profile — we'll spec the right UPS within one business hour.
Frequently asked

Before you order

How do I know this UPS will run my equipment?

Add up the wattage draw of every device you'll plug in (servers, switches, monitors). The UPS's wattage rating — not VA — is the number that matters. Aim for the UPS to run at 60–70% of capacity at full load: this gives headroom for inrush current and a meaningful runtime margin. Email us your equipment list and we'll size the right UPS within one business hour.

What's covered by the warranty, and how long does it last?

New units carry the full manufacturer warranty registered to you on receipt. The manufacturer handles claims directly via their North American support channel. Refurbished units are covered by our own 1-year UPSPLUSBATTERY warranty handled in-house in Canada.

Can I extend runtime beyond what's shown above?

Many Smart-UPS-class models accept an external battery pack (XBP) connected to the rear battery port. If this UPS shows "Extended Runtime Capable: Yes" in the spec grid above, an XBP is supported. Compatible XBPs and the runtime gain they deliver vary by model — contact us if you don't see the right XBP in our catalogue.