About this UPS
- Brand: Tripp Lite by Eaton
- Product Type: Double Conversion Online UPS
- Manufacturer Part Number: SVT20KX
- Input Voltage: 220 V AC,230 V AC,240 V AC,380 V AC,400 V AC,415 V AC
- Form Factor: Tower
- Plug/Connector Type: Hardwired
- Product Family: SmartOnline SVTX
- Backup/Run Time (Half Load): 11 Minute
- Backup/Run Time (Full Load): 4 Minute
- Load Capacity: 20 kVA
Marketing Information:
The SVT20KX SmartOnline ® SVTX Series 3-Phase 380/400/415V 20kVA 18kW On-Line Double-Conversion UPS with IGBT technology provides battery backup and AC power protection against power disturbances that can damage electronics or destroy data. It's recommended for critical IT or corporate infrastructure, telecom, LAN/WAN, security and emergency, financial and light industrial applications.
The SVT20KX's Voltage and Frequency Independent (VFI) design allows continuous operation at any supported voltage at either 50 or 60 Hz. Zero transfer time to battery mode ensures no disruption to the attached loads. Automatic and Manual Bypass keeps connected equipment powered even during overloads and UPS maintenance.
IGBT inverter technology produces output power with less than 2% total harmonic distortion (THD) to keep connected equipment functioning at its peak. A 3:1 crest factor safely supports a variety of loads, even those with wildly fluctuating power demands.
Managing the SVT20KX is simplified through the interactive front-panel LCD interface, which displays critical operating conditions and diagnostic data, such as load levels, available runtime, alarm status, battery charge, and voltage and frequency values. Four LEDs indicate bypass, line, battery and fault modes. A serial port allows connection to Tripp Lite's free local shutdown agent. A built-in card slot supports WEBCARDLX or RELAYCARDSV for network interface and remote monitoring and control. The SVT20KX's reduced size and small footprint save valuable space.
| PRODUCT SPECIFICATIONS | |
|---|---|
| Plug/Connector Type | Hardwired |
| Receptacle Type | Hardwired |
| Load Capacity (VA) | 20 kVA |
| Input Voltage |
|
| Output Voltage |
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| Network Management | SNMP/HTTP Remote Monitoring |
| Backup/Run Time (Full Load) | 4 Minute |
| Backup/Run Time (Half Load) | 11 Minute |
| Form Factor | Tower |
| Height | 33.90" (861 mm) |
| Width | 9.80" (249 mm) |
| Depth | 32.01" (813 mm) |
| Weight (Approximate) | 392 lb (177808.21 g) |
| Package Contents |
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| Country of Origin | China |
| Environmentally Friendly | Yes |
| Environmental Compliance | Restriction of Hazardous Substances (RoHS) |
| Limited Warranty | 1 Year |
Technical specifications
How long it'll keep your equipment up.
Manufacturer-specified runtime at typical loads. Real-world figures depend on battery age, ambient temperature, and load profile.
Need more runtime? This UPS accepts external battery packs (XBPs). Contact us about XBP options →
Estimate based on manufacturer-specified runtime curve. Real-world runtime varies with battery age, ambient temperature, and load profile.
Before you order
How do I know this UPS will run my equipment?
Add up the wattage draw of every device you'll plug in (servers, switches, monitors). The UPS's wattage rating — not VA — is the number that matters. Aim for the UPS to run at 60–70% of capacity at full load: this gives headroom for inrush current and a meaningful runtime margin. Email us your equipment list and we'll size the right UPS within one business hour.
What's covered by the warranty, and how long does it last?
New units carry the full manufacturer warranty registered to you on receipt. The manufacturer handles claims directly via their North American support channel. Refurbished units are covered by our own 1-year UPSPLUSBATTERY warranty handled in-house in Canada.
Can I extend runtime beyond what's shown above?
Many Smart-UPS-class models accept an external battery pack (XBP) connected to the rear battery port. If this UPS shows "Extended Runtime Capable: Yes" in the spec grid above, an XBP is supported. Compatible XBPs and the runtime gain they deliver vary by model — contact us if you don't see the right XBP in our catalogue.